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SignPilot Support

Welcome to the SignPilot Support Center!

We're here to help you make the most out of SignPilot. Whether you're just getting started or need assistance with advanced features, you've come to the right place. Explore our comprehensive guides, find answers to common questions, and connect with our support team for personalized assistance. Let's get started!

SignPilot Portal FAQs

Get answers to frequently asked questions related to the SignPilot Portal.

SignPilot Mobile App FAQs

Get answers to frequently asked questions related our mobile apps.

Performance Tips & Tricks

Learn the most useful workflows and how to optimize your SignPilot experience.

Get Support

When in need, we are here to offer you support via phone or email.

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FAQ's

SignPilot Portal

Can I change or modify the information on a site survey after I have saved it and assigned it to a Team Member?

Can a customer have multiple projects?

Can a project have multiple signs?

Is there a limit to how many customers, projects or signs that I can have?

Can I change the team member assign to a sign site survey?

Can I assign two team members to work on different sign surveys on the same project?

Will I get a notification when my team completes a site survey?

FAQ's

SignPilot Mobile App

How do I know what sign I am working on?

How do I change the sign that I want to work on?

Does SignPilot work offline?

Can I take multiple photos in a photo field?

Is there a limit to how many photos I can take in each photo field?

If I don’t like a photo, can I delete it?

How will I or my staff know if a new sign is assigned?

Is Spike integrated with SignPilot?

Tips and Tricks

For best performance

SignPilot Portal

To efficiently navigate through the SignPilot Portal use the Tabs at the top of the portal to get the big picture of all of your customers, projects and signs. Use the left side navigation bar to navigate locally through the selected customer’s projects and signs.

At the top of each page is a summary of customer, project and signs information. Blue boxes are hotlinks to more information or tasks.

SignPilot App

Be sure that you are working in the correct sign by checking the Sign Indicator that will have the name of the sign.

Always save your work before you leave a section of the site survey.

Have a customer that sent you a photo or file and want to add it to the site survey? Save the photo or document to your photo library or to your files. Add the photo or file using an “add photo” or “Choose files” in a section when you are ready.

Contact Support

Connect with us if you need help!

We're growing our support team and tools. For our Accelerator and Public Beta periods our support will be limited to email support via a support form and phone support for immediate issues (8am - 5pm MT).